Artwork in Casa Esencia

Meet our world-class albuquerque hotel management team

Each member of our Hotel Albuquerque at Old Town team is here to make sure you enjoy the best experience as possible during your visit or event. Our Albuquerque hotel team of professionals bring with them a wide range of expertise, and together they are hospitality at its best.

To connect with our team see Contact Us.

Click on each Hotel Albuquerque team member to learn more:
Also see our Corporate Heritage Hotels & Resorts Team
Molly Ryckman - Hotel Albuquerque General Manager
Molly has been part of the Heritage Hotels & Resorts team for more than eight years. Most recently she was the Director of Sales at Hotel Albuquerque at Old Town and has been promoted to be the General Manager of Hotel Albuquerque at Old Town. Prior to this, Molly was in the sales department at the Albuquerque Convention & Visitors Bureau.

 
Cainan Harris - Director of Sales and Marketing
Cainan started his career in Kansas City, MO with Hyatt Hotels and Resorts. His journey with the hospitality industry brought him to New Mexico in 2000 with the opening of a full scale resort and spa. His experience extends to both full service convention hotels and boutique properties in the southwest. Cainan joined our Albuquerque hotel management team in the summer of 2013 and enjoys selling a hotel that provides guests with an authentic local and culturally rich experience.

 
Anita Sahi - National Sales Director
Anita has been in the hospitality industry for more than 25 years. Her experience includes hotels in California (Los Angeles and San Francisco) as well as 13 years with the Albuquerque Convention and Visitors Bureau. Anita is bilingual with an extensive international background and experience.

 
Cathy Lehner - Sales Manager
Cathy is a native New Mexican who has worked in the hospitality industry for 16 years prior to joining the Heritage Hotels & Resorts team, in 2010. She currently holds the position of Sales Manager at Hotel Albuquerque and services both corporate and government markets.

 
Jenaya Howard - Director of Catering and Convention Services
Jenaya studied communications at Loyola University in Los Angeles. Her hospitality career began at the Sheraton Delfina in Santa Monica, California. The Albuquerque native returned to the Duke City in 2009 to join our Hotel Albuquerque team as the Special Events Manager. She has moved up through the catering department, and has held every position in the department, and now serves as Director of Catering. She held her own wedding at Hotel Albuquerque in 2010.

 
Liz Robinson - Special Events Manager
Liz, originally from Dallas, Texas, has lived in New Mexico for 16 years. She began working in the wedding industry while in college. She holds a degree in mass communications from the University of New Mexico. Liz has planned and managed more than 200 weddings since joining our Albuquerque hotel management team.
Katie Kass - Executive Meeting Manager
Katie moved to Albuquerque and joined our Hotel Albuquerque management team in the summer of 2013. She began working in the hospitality industry while in high school, and began her hotel sales career after graduating Flagler College in 2010. Katie enjoys building relationships with new and repeat clients to create great meeting experiences.

 
Courtney Ortiz - Catering Sales Manager
Courtney came to our Heritage Hotels & Resorts team from the Sheraton Albuquerque Airport, where she served as convention services manager, events meeting manager and catering coordinator. Her studies include wedding and event planning as well as business administration and communication.

 
Rachel Cimino - Assistant Catering & Convention Services Manager
A New Mexico native and a graduate of New Mexico State University, Rachel began her journey with our Hotel Albuquerque team as a Wedding Concierge and an intern with the Sales & Catering Department. She is now enjoying her position as the Assistant Catering and Convention Services Manager. Rachel has a passion for working in the hospitality industry and puts an emphasis on making sure that each of our guests have an outstanding experience at our hotel.

 
Patrick Hendricks  - Beverage Director
Patrick joined the Heritage Hotels & Resorts team in 2012, and brought with him more than 20 years of management experience in the food and beverage industry. He was the Food and Beverage Director at Hotel Encanto de Las Cruces for almost two years before transferring to our Hotel Albuquerque management team. Patrick also leads the Food and Beverage Mentorship Program for Heritage Hotels & Resorts, Inc.
Gilbert Aragon - Executive Chef
Gilbert was born and raised in Albuquerque but spent summers with his uncle, a Corporate Chef for Harrah’s Casinos. These experiences ignited Gilbert's passion for the culinary world and started him on a career path that would lead him to becoming a top chef within the industry. Gilbert’s passion for fresh local ingredients has been visible in his work for Hotel Albuquerque since he joined our team in 2009.

 
Ian Clarke - Restaurant Manager
Ian became fascinated with the restaurant industry at a young age and began working at age 14. After college, he spent more than two years at Tucanos Brazilian Grill as a kitchen manager. He joined the Garduño's Restaurants team in 2013, and has served as General Manager at both the Winrock and Coors locations in Albuquerque. Ian joined our Hotel Albuquerque management team as Restaurant Manager in 2014.