FAQ

COVID SAFETY

Hotel Albuquerque has always taken great pride in our cleanliness and will continue to improve the quality and standards for our guests during these times. Heritage Safe Escape reflects our enhanced cleaning procedures and personal protective equipment program to protect our guests and staff. Learn more.

CHECK-IN / CHECK-OUT

Check-In

Check-in time is 4 p.m.


Check out

Check-out is 11 a.m.

AMENITY FEE

$20 - Includes parking and in-room bottled water and snacks replenished daily.

PHOTOGRAPHY

Guests may take photos during their stay. Professional or staged photos must be arranged or scheduled/approved through hotel management.

DRY CLEANING & LAUNDRY

Dry cleaning and laundry services are available Monday through Saturday (except holidays). Information available at the front desk or in the guestroom.

SMOKING

Hotel Albuquerque is a non-smoking hotel. If there is evidence of smoking in a guest room, we will charge a fee of $200 plus tax to the guest to cover cleaning costs.

WIFI

WiFi is included in the amenity fee.

PETS

Hotel Albuquerque welcomes dogs up to 65 lbs. at the property. Other pets are not permitted. There is a $75 per stay pet fee. There is an additional fee of $35 for the second dog. Please contact reservations at 866.505.7829 with any questions.

MINIMUM AGE REQUIREMENT

Guests must be at least 21 years old to make a reservation. Exceptions are made for active military with proper military ID if under the age of 21.